Carnival Palace - Venice Collection

There is nothing about this hotel that is not a 10. The team at the front check in desk were professional, knowledgeable, friendly, quick and understanding. It felt like they were always a step ahead of our requests. There is a very nice foyer/bar with good nibbles, but actually good food. We had a really long travel day, got in really late, headed down for an Aperol Spritz and had a pleasantly good dinner, ordered from a table in the bar. The bar tender, Massimo, takes very good care of his bar patrons. He's pleasant, fun and generous. I can not say enough about our room. We had a room on the 4th floor with 2 terraces and a hot tub. The room was huge, the terraces had opposing views, the room was spotless, we simply can not say enough about this hotel. It is very conveniently located to the vaporetto stop that can get you anywhere. We walked from the hotel to St. Mark's, which was long, but it's so interesting and fun with so many selfie stops, you barely notice the time. This hotel is actually within walking distance of the airport, it took maybe 15 minutes, but if you have heavy luggage, take the vaporetto, as there are a couple of bridges. The morning breakfast served here (if you include it in your reservation) is wonderful, a huge variety, a bottle of prosecco every morning, just because they can. Plenty of hot options as well as meats/fruit/pastries. I can only give this a 10, but know, it's like a 100. You will not be disappointed. A huge shout out to the owners/management of this hotel. Spot on services and amenities.

Nice, quiet and safe location, about a kilometer from piazzale Roma. From there you can take water bus to anywhere in Venice. Also just outside the hotel is a water bus stop for certain locations in Venice. Our room was nice, not too big not too small, the bed comfortable, the bathroom spacious. Clean hotel. Nice, polite staff.

The staff was very helpful and accommodating and was happy to answer all of our questions and concerns. They contacted me as soon as I booked to help with pre-arrival details, restaurants and tours. They even arranged for train station and airport transfers which was a godsend because I have never been to the city and was not familiar with the public water transportation and we had four large suitcases! The facility and room were beautiful and comfortable as well. We got to the hotel early and went on a tour before the room was ready. When we got back that evening, they had already put our bags in the room and had arranged for flower petals, procesco, and a beautiful fruit tray for us when we got into the room which was wonderful after a long day of traveling and tours! Breakfast was also very delicious 😋. I also needed to print some documents and emailed them the documents and had planned to go down to the front desk to have the clerk print out but a few minutes later, the clerk knocked on my door and handed me the documents personally!! I travel quite a lot and that has never happened to me before!

It was in a quiet area, away from all the crowds. The staff were welcoming and our canal suite room was perfect for the 3 of us. The breakfast selection provided was excellent and there are a few good restaurants close by for dinner.

The toilet is very new and very clean. Beds were comfy. Along the same streets, there are quite a few restaurants you can visit! Location is good if u want somewhere quiet to see the sunset! Amazing views